Here with FOREVER CLAY, LLC, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. This Privacy Promise applies to FOREVER CLAY, LLC. Throughout this policy, we refer to information that personally identifies you as "personal information."

We protect your information.
We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information.

More about how we protect your information. 
We protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

At FOREVER CLAY, LLC, safeguarding your personal information is a top priority. Part of that commitment is making you aware of popular identity theft and fraud scams and providing you with information to protect yourself.

Although they may be difficult to identify, you may receive hoax e-mails (e.g.: "phishing" e-mails) that look authentic and appear to have been sent by a company you recognize. These e-mails ask you to provide or confirm your sensitive personal information by clicking on links. To entice you, they often claim an urgent or threatening condition concerning your account, or offer you a prize.

You should not reply or click on any links in the e-mail or provide any personal information without first verifying that the source of the e-mail is legitimate through some other existing communications channel that you already know.

FOREVER CLAY, LLC does not solicit sensitive customer information via e-mail. If you do receive an e-mail message that appears to come from us that requests such information, please forward it immediately to jose.carballo@foreverclaytile.com so that we can respond quickly to mitigate potential damage.

We tell you how we use your information.
When we ask you for information, we will tell you, or it will be clear what we need to know to fulfill your request and how the information you provide to us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as, mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, our Web site is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

• We do not make your information available to anyone, including anyone at FOREVER CLAY, LLC, for any marketing purpose
• We do not sell or rent your personal infomation to anyone
• We do not share your personal information with anyone outside of FOREVER CLAY, LLC for their promotional, including marketing use

We tell you about our relationships with third parties. We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.

More about our relationships with third parties.
Sometimes, we enter into contracts with third parties who assist us in servicing you such as filling customer orders or providing customer service. The contracts outline the appropriate use and handling of your information and prohibit third parties from using any of your personal information for purposes unrelated to the product or service for which they've been contracted. Vendors are required to maintain the confidentiality of the information we provide to them. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as a court order, subpoena, search warrant, or a law enforcement request. We have business partners that provide services, some of which are co-branded. Partner services and sites are clearly identified. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. This Web site may provide links to third-party sites, such as those of our business partners and online advertisers. Because FOREVER CLAY, LLC does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personal information.

Should we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.

We may use sources outside of FOREVER CLAY, LLC to supplement the information you give us. For example, we may validate your address using other sources. We use this data to help us maintain accuracy and provide you with better service.

FOREVER CLAY, LLC and its subsidiaries may exchange information about your transactions to fulfill your requests. We may also provide you information about products or services we believe you may be interested in unless you have asked us not to contact you. We offer you the opportunity to review privacy practices at our subsidiaries' Web sites.

We tell you how we use Web technology.
Like many Web sites, we use technology, such as cookies, that allow us to make your visit to our Web site easier by recognizing you when you return and help to provide you with a customized experience.

More about Web technologies.
We use a variety of technologies on our Web site. Among these are cookies, which are pieces of information that our Web sites provide to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to customize your visit to our Web site by recognizing you, for example, when you return to the site. You can choose to decline cookies while at our Web site, however, this may limit your ability to access certain areas of the Web site. Most browsers accept and maintain cookies by default. Check the "Help" menu of your browser to learn how to change your cookie preference.

When we track activity on this Web site, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you get to our sites and any links you click on to leave our sites. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our sites. We use your Web site activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you. Remember, you control whether you receive FOREVER CLAY, LLC promotional materials.

To assist us in collecting site usage data, we use service providers to place web beacons on specific pages of our site and pass back usage information about that page via the use of cookies to these service providers. Personally identifiable information is not sent to FOREVER CLAY, LLC or our service providers through the use of these cookies or web beacons and all web navigation data is used only in the aggregate to improve our product and site performance.

We may access and set cookies using Web beacons, also known as single-pixel GIFs which are invisible graphical images. These Web beacons tell us useful information regarding our site such as which pages users' access. When we send you e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.

Advertising networks that serve ads on our Web site may assign a different cookie to you. The information collected is anonymous and is not linked to your personal information. These cookies may be used to select which ads you see and determine the effectiveness of this advertising. You may choose to decline cookies from third-party ad servers, which FOREVER CLAY, LLC does not control. If you would like to know more about this practice and your choices about not having this information used by third-party ad servers, please click here.

Discussion Boards and Blogs...
Discussion Boards, Blogs, and other community oriented functionality enable forum members to communicate with other members. To participate in these, we require that you register with a valid e-mail address. We may use your e-mail address in the event we need to contact you regarding your postings or to inquire about your community online experience. We recommend that care be taken in posting personal information on these message boards or Blogs, as any information you provide is accessible by other users.

Feedback...
When using our Web site, you can ask us questions and share comments or suggestions with us. Your personal information will only be used in the event we need to respond to your question or comment. If you elect to participate, we may send you information about upcoming Clay Tile forums and related activities.

Refer-a-Friend...
We provide a "Refer-a-Friend" feature that provides you with the ability to automatically send information on Web site to your Friend. Your friend's e-mail address will only be used for the one-time distribution of the information and will not be used for any other purpose.